Designing climate services that people actually use

Evaluating weather and climate information services for heat and drought adaptation in Southeast Europe Gaps, opportunities and design principles

This study examines how weather and climate information services support adaptation to heat and drought in Southeast Europe—and where they fall short. It shows that many existing services struggle with usability, trust, and user engagement.

For CASSEE, this research provides a direct evidence base for our approach: sectorspecific, human-centred, and transparent climate services. The identified design principles reinforce the need for locally relevant tools that translate climate information into actionable insights for agriculture, public health, water management, and infrastructure planning.

Read the full article (open access):
https://doi.org/10.1016/j.cliser.2025.100626

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